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Privacy policy

Gourmet Products Ltd utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

Data Protection
Gourmet Products Ltd is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of Gourmet Products Ltd branded products and services. We (and our representatives) may hold your personal details in order to process your order and/or maintain your account and/or for research purposes.

Cookies
As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information, which are stored by your browser on your computer's hard drive. Gourmet Products Ltd has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Gourmet Products Ltd . These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this website.

Keeping In Touch With You
The Gourmet Products Ltd (and representatives who supply Gourmet Products Ltd branded goods and services) may also use your details to send you further information on Gourmet Products Ltd branded products and services, to keep you up-to-date on goods, services, new collections and promotional offers you may be interested in or for research purposes (this excludes emails about the website where you will receive a welcome email when you register online which enables you to manage the emails you receive).

If you prefer not to receive such information or be a part of such research at any time, please email us at info@gourmetsandwich.co.uk quoting your full name, address and postcode; or write to: Gourmet Products Ltd, Unit 1 Bellingham Trading Estate Franthorne Way London SE6 3BX. Please include your name, address and postcode along with any Gourmet Products Ltd account number or correspondence reference you may have.

Please note writing to this address (or the email address above) will not unsubscribe you from receiving email newsletters about the Gourmet Products Ltd website. If you have registered to receive email newsletters regarding the website, you can remove your email address from the list at any time by using the links in the emails that are sent to you.

Security Guarantee
We use Internet standard encryption technology to scramble your sensitive data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom right of your browser and you will see a closed padlock or an unbroken key.

Safety and Security Tips
If using a public computer or terminal, always log out and close the browser when you complete an online session.

Keep your passwords private. Remember, anybody who knows your password may access your account.

when creating a password, use at least 8 characters - a combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password. If you need assistance with this, visit our Changing Your Password Help page.

Avoid using the same password for multiple online accounts.

Please note:
We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from marksandspencer.com asking you to do so then please ignore it and do not respond. Read more on spoof/false emails.